The New Twitter Timeline: Did The Pulse of the Planet Just Skip A Beat?


For a long time, Twitter’s reverse-chronological order timeline has been considered the social media equivalent of the third rail: messing with it in any way, shape, or form would have catastrophic consequences. Social media pundits have predicted a mass exodus of the services’ fanatically loyal user base and that the tentative steps Twitter has made… Continue Reading »


16 Digital Marketing Essentials for 2016


Here we are, officially in 2016. The year ahead is packed with potential, but to make the most of the opportunities that are out there, you need to have the right digital marketing tools available to you. It’s a great time to do an inventory to gain clarity of which of these essentials you already… Continue Reading »


Messaging Apps: The Next Frontier in Customer Service


Messaging apps, such as WhatsApp, Snapchat, Kik, and Facebook’s Messenger, play a huge role in how people communicate with each other. 800 million people use WhatsApp each month, with Facebook’s Messenger, QQ Mobile, and WeChat following closely on their heels. Skype, Snapchat and Kik don’t have quite the volume of users, until you delve down… Continue Reading »