Beware the Technical Support Specialist for Your Cell Phone / PDA Service

Maria called me in tears the other night upset that after two hours on the phone with a technical support export for Verizon that she had lost her entire calendar. Maria’s calendar was used to keep track of her entire life; every appointment for her two children and other social events.

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Choosing the Right Smart Phone

Organizing our lives in business has become a priority for many of my clients. The wireless companies are capitalizing on this desire by offering so many options for all in one phones / pdas. All in one Palm Pilots like the Treo, all in one Pocket PC like the Motorola Q, and of course who can forget the all in one blackberry like the 7130c. But to make the choice on which phone to choose depends on more than just which one is cool. You need to be aware of a few different areas:

1. Usability
2. Compatibility
3. Features

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