
In business, the term “best practices” is used often when we discuss setting up the foundations of a company. When I started my business, I was a junior in college and this was not a concept that I learned until after a few years of struggling. I remember it clearly; I was at a round table of business owners who had all been in business longer than I had, and one of the entrepreneurs said (even though I was just starting out) to try to apply “best practices.” He continued to explain that for him this meant running his small business as if he were already a bigger company. He held weekly meetings with himself and outlined the positions in the company that he filled and eventually would hire staff to fill. I remember thinking to myself, why didn’t I learn this in business school? What a good idea – I need to do this in my business!

My husband watches a show on the Discovery channel called “Holmes on Homes,” and as we rode the train the other morning, he was talking to me about a recent episode. Host Michael Holmes was helping a woman whose roof was caving in due to a contractor’s error. The episode recap goes like this: To make better use of space, the woman wanted to move her kitchen to another part of the house, and build a new bathroom where the kitchen formerly was. The contractor she hired, referred to her by her interior designer, did as she asked. However, when moving heating vents, the main support beam – the piece that structurally holds up the roof – was cut! Subsequently, the roof began to sag and if Michael Holmes had not been there to help, the roof would have caved in before too long.