Are You Listening To Your Customers on Social Media?

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Home Depot is interesting right now. While most retailers do the lion’s share of their selling in the period between Thanksgiving and Christmas, Home Depot’s just about to be busier than ever. Why? Because they’ve been listening to their customers, especially on social media. The brand follows and interacts with 33,800 people on Twitter, and… Continue Reading »

Is Your Digital Presence a Barrier to Bank Funding?

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Bonnie was running a small, fairly successful retail shop in a destination location. She sold t-shirts, novelty souvenirs, bumper stickers – everything you’d want to remember your vacation. Her location was good, but not great. When a better location became available, Bonnie wanted to make the move, but she was going to need a loan… Continue Reading »

Everything You Ever Wanted To Know About Favicons

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Just when you thought you knew almost everything you needed to know about your small business website, along comes another new term to master. Well, the term we’re talking about this time isn’t exactly new, but it’s not familiar to most people. Let’s talk about Favicons. What Is a Favicon? Favicons are the very small… Continue Reading »