Category for "Customer Service"

A festive holiday gift box surrounded by ornaments and an illustrated cycle depicting the many fronts a business has to a consumer.

The Multi-Channel Customer Service Holiday Checklist

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The holiday shopping season is in full swing. It’s important to make sure that you’re doing everything you can to provide your customers with a superior shopping experience. A big part of that equation is customer service. Unlike the Olden Days, when customers would be forced to patiently line up at a Customer Service desk… Continue Reading »