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When we talk about the importance of data, we sometimes gloss over the nuts and bolts application part of the conversation. It’s good to know what we’re tracking, but it’s better to know how to use that information to achieve our business goals. Let’s look at a metric that might make you feel kind of… Continue Reading »
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During a recent panel discussion Jennifer moderated during JCK Las Vegas, there was a very intense discussion of authenticity and how different generations determine when a brand is being authentic and when they’re not. It turns out that Baby Boomers view the world in a very different way than Gen Xers, and the both of… Continue Reading »
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Practically every retailer has heard of the pop up shop, but what isn’t common knowledge is the fact that these temporary storefronts – some lasting only a day, while others exist for months – are well on their way to being a business essential. Shopify has declared that pop ups are here to stay, in… Continue Reading »
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Every month, Birchbox sends out close to a million boxes filled with makeup and skin care samples to their loyal subscribers. Other industries were quick to jump on the subscription bandwagon: today, there are subscription boxes available featuring snacks, jewelry, socks, art supplies and more. Subscription boxes are only the tip of the iceberg. There… Continue Reading »