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Compliance Issues Don’t Just Go Away When You’re On Social Media

Compliance Issues Don’t Just Go Away When You’re On Social Media

Why Your Legal Department Needs to Know What The Marketing Team is Up To

As sick as you may be of Kim Kardashian’s antics, chances are you’re not nearly as tired of hearing her name as the legal department of Duchesnay, USA. That company is responsible for the manufacture of a drug called Diclegis, which can be used to treat nausea and vomiting in pregnant women.

Kardashian’s glowing Instagram post about how well the medicine worked for her brought nearly instant attention from the FDA, which tightly regulates all advertising regarding prescription medications. Duchesnay, USA was ordered to immediately remove the offending post – which it did, although it is still being quoted in full in many places, including this Business Insider article.

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Additionally, Duchesnay, USA needs to come up with a plan to make sure all of Kardashian’s followers who were exposed to the message also receive the vital information the FDA says the Instagram post left out, such as the fact Diclegis hasn’t been approved to treat all types of morning sickness, and potential side effects.

Every industry has its own unique set of rules and regulations it is required to abide by. The pharmaceutical industry has many strict requirements relevant to advertising. Financial service providers, legal firms, and health care professionals operate under similar strictures. What the Kardashian story brings home to us is the fact that compliance regulations do not disappear when commercial messaging takes place on social media. The content appearing on Facebook, LinkedIn, and yes, even Instagram needs to be as rigorously vetted as any other communications your organization puts out. Compliance checking can, in fact, slow down your social media presence – but it’s time well spent when you consider the alternative is drawing the ire – and potentially costly fines! – of your regulatory authorities!

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Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Specialties:
Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Platforms/Tools:
Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress

Analyst/Strategist

Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office