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Facebook Messenger Says Bring on the Bots: What This Means for Your Business
By Jennifer ShaheenBots are computer programs designed to, among other things, stimulate conversation with a human being. You’ve definitely encountered bots in your travels around the internet; they’re notorious for creating off-topic comments on blog posts and sending spam to your email. Facebook believes that bots can be turned into a force for good, and at their… Continue Reading »