Term archive for "Online Reputation Management"

Getting Help with Yelp: How To Talk to Your Customers About Reviews

By

As a business owner, it’s pretty likely you have an ambiguous relationship with Yelp. The super-popular review site is a great way to drive sales – if you have plenty of five star reviews. However, Yelp also gives the disgruntled, angry, or flat-out unpleasable customer a platform they can use to trash your business. If… Continue Reading »