Term archive for "Facebook changes"


Facebook Changes Coming To Your Messages Folder


It’s important to understand that today’s customer views Facebook as a customer service channel. If your business has a Facebook page, visitors expect that they’ll be able to connect with you through Facebook. That contact can happen in many ways, from a visitor posting to your page, commenting on your posted content, or sending you… Continue Reading »


Don’t Dread The Dislike Button: Facebook’s New Feature Could Actually Boost Engagement


After countless requests, Facebook is giving users a feature they’ve been clamoring for: a Dislike button. Just as people can give the thumbs up to posts that make them smile, soon they’ll have the ability to give a thumbs down to content that makes them experience less positive emotions. People can dislike something and yet… Continue Reading »


It’s Not The Size That Matters


Remember when Facebook decided it was all about the images, and started prioritizing posts that had large images over posts that didn’t? The change was supposed to enhance the user experience, but apparently, size wasn’t what Facebook users were looking for. The longer you spend looking at a post the higher priority that post type… Continue Reading »


The GIFs are Coming! The GIFs are Coming! Get Ready for Facebook’s Next Big Change


Facebook has announced that it will now support animated GIFs. Animated GIFs are moving images that loop, repeating themselves over and over again. Chances are you’ve seen them on Twitter, Tumblr and other social media sites – but before now, Facebook, in part due to worries that the presence of animated GIFs would ruin the… Continue Reading »