Careers - Current Openings | TTG

Careers at Technology Therapy® Group

Passionate about marketing and helping small businesses grow? Join the TTG team as we support small businesses nationwide and help them surpass their goals.

Who We Are

Providing marketing assistance and coaching for small business owners and their teams is the #1 reason why TTG exists. Our team is always innovating, collaborating, learning, and evolving — and we embrace those professionals who share the core values that motivate us.

Current Openings

Our energetic firm has been growing and is excited to keep on expanding. Share in TTG's adventure when you join our team.

Here are the current job openings we have available.

Client Account Coordinator

Client Account Coordinator

About the Company:

Technology Therapy® Group is a high-energy, visionary marketing and small business coaching firm with a fully remote office, headquartered in Rhode Island. Our organization supports growing businesses by providing digital marketing and web support, with a focus on luxury retail, jewelry brands, and home improvement.

As an endlessly curious team of professionals, we’re agile and adaptable and are constantly learning. We have a passion for teaching and empowering small business owners. Our team’s forward-thinking perspective and openness to new strategies and tools is a calming influence for clients who are hesitant to change. It’s our pleasure to come alongside small businesses and help them reach the next level.

Learn more about TTG’s values.

About the Role:

In this position, you would be supporting the marketing department. This includes, but is not limited to:

  • supporting senior account managers to help keep marketing activities organized and on track
  • independently manage 2-4 small accounts with limited marketing retainer activities
  • ensuring deadlines are being met for all accounts assigned
  • following up diligently with team members and clients
  • taking detailed notes
  • light copywriting for social media and email marketing
  • basic website maintenance
  • loading blogs
  • website optimization
  • creating eblasts
  • set up forms, flows, and automations
  • scheduling social media posts
  • research industry trends, digital platforms, and more
  • troubleshoot new and existing technologies, perform tests, and document processes and work instructions
  • contribute to content brainstorms and calendars
  • various administrative duties as needed

This position will provide the candidate with an opportunity to shadow senior team members and learn the skills necessary to grow in a digital marketing career. This role is a great opportunity for a dynamic person who enjoys having variety in their workday, thrives in a fast-paced environment, wants to be challenged, and wants to learn continuously.

Qualities you’ll need to be awesome at this position:
  • Detailed, organized, and accurate:
    You’re a meticulous, disciplined “task master” who catches even the tiniest detail. You’re someone who is able to stay laser focused and find errors in marketing assets and copy while diplomatically sending edits back to our team.
  • Meticulous notetaking and proofreading skills:
    in this position, the coordinator will be responsible for taking detailed notes (live during meetings) with action items, as well as proofreading important documents that require accuracy.
  • Listening skills:
    the person in this position will spend a lot of time listening to instructions and recordings and will need to listen for important details and deadlines regarding client accounts and internal operations. It is imperative that you pay full attention and catch all the details.
  • Resourceful, takes initiative, and has ability to anticipate needs:
    a great coordinator is someone who can problem-solve in creative ways and suggests solutions proactively before being asked.
  • Team player with exceptional internal customer service skills:
    your co-workers are your internal customers. A successful coordinator maintains positive relationships with the team and collaborates with them to accomplish the company’s goals.
  • Verbal and written communication skills:
    the coordinator will be communicating with clients, internal team members, and freelancers and will need to be able to effectively communicate via emails, instant messaging, phone, and web conference.
  • Time management skills and ability to meet deadlines:
    it is very important that the coordinator has a reliable process for managing time and meeting deadlines. Clients have strict schedules and high expectations for their marketing results, so helping the team keep things on track and meeting deadlines is essential.
  • Ability to pivot, adapt, and shift priorities quickly:
    the digital marketing industry is constantly evolving and technologies and social platforms change in the blink of an eye. To be successful in this position, the coordinator must be comfortable with frequent changes that are necessary to keep up with the industry and meet clients’ needs.
  • Tech savvy and comfortable adapting to new technologies:
    technologies and platforms in the digital marketing industry change rapidly. To be successful in this position, the candidate must be eager to learn new technologies, adept at troubleshooting and testing, and comfortable searching help articles autonomously for answers.
  • Resilience:
    In the fast-paced world of tech, things change rapidly, and stress can mount, whether from clients or colleagues. Occasional frustrations are par for the course. If you can navigate these moments without taking them to heart, you’ll do well.
Job Requirements
  • Bachelor’s degree in Business Marketing, Business Management, or Communications preferred, but will consider applicants with a combination of education and relevant work experience.
  • 3 years of experience as a marketing assistant, administrative assistant, marketing specialist, or related role.
  • Minimum 3 years’ experience working with social media platforms for business.
  • Experience in the basics of marketing and/or website management preferred.
  • Experience using email marketing platforms preferred.
  • Basic understanding of SEO practices preferred.
  • Technology tools: Office 365, Slack, Zoom (or similar web conferencing platform), and strong grasp on the digital world. Experience with Teamwork and Trello preferred, but willing to train the right person.
  • As this is a remote position, you will need to have a fast, reliable internet connection.
  • As TTG provides a company-owned computer after 90 days of employment, you will need to have a reliable computer for your first 90 days of employment.
  • Previous experience working in a remote office preferred.
  • Must be based in the U.S. in Eastern or Central time zone.
We offer:
  • Full Medical & Dental
  • 401(k) Plan with Employer Contribution
  • 7 Paid Holidays
  • PTO
  • Fully remote office
Web Producer/Quality Control Specialist

Web Producer / Quality Control Specialist

About the Company:

Technology Therapy® Group is a high-energy, visionary marketing and small business coaching firm with a fully remote office, headquartered in Rhode Island. Our organization supports growing businesses by providing digital marketing and web support, with a focus on luxury retail, jewelry brands, and home improvement.

As an endlessly curious team of professionals, we’re agile and adaptable and are constantly learning. We have a passion for teaching and empowering small business owners. Our team’s forward-thinking perspective and openness to new strategies and tools is a calming influence for clients who are hesitant to change. It’s our pleasure to come alongside small businesses and help them reach the next level.

Learn more about TTG’s values

About the Role:

We’re seeking a dedicated Web Producer/Quality Control Specialist to oversee web projects and provide continuous support for a variety of sites on both WordPress and Shopify platforms. If you’re someone who thrives on organization, has a keen eye for detail, and takes pride in reviewing delegated tasks, this role is for you.

Accurate time tracking is essential in this position, not only for your own tasks but also for reviewing the time developers spend on theirs. This ensures transparency and accuracy in client billings.

As the primary point of contact, you’ll guide clients through the entire web project lifecycle, from inception to completion. Additionally, you’ll manage existing sites that need monthly attention. Your role extends to assisting your team members, acting as the primary liaison for marketing account managers when they require technical delegation to the development team. Your responsibilities encompass scheduling tasks for developers, monitoring deadlines, consistently following up with both team members and clients, taking comprehensive notes, and ensuring that the completed work aligns with expectations.

Qualities you’ll need to be awesome at this position:
  • Attention to Detail:
    Even minor errors, like a mistake in a form, can disrupt an entire client process. The Website Architect/Strategist relies on you to catch these nuances, allowing her to concentrate on broader strategies.
  • Note-taking and Proofreading:
    As the Web Production Coordinator, you’ll be tasked with jotting down detailed notes, especially during live meetings, and proofreading vital documents to ensure accuracy.
  • Active Listening:
    You’ll frequently receive instructions and recordings from the Website Architect/Strategist. It’s crucial to listen attentively, catching every detail and deadline related to client accounts and internal operations.
  • Resourcefulness and Proactivity:
    A top-notch Web Producer/Quality Control Specialist is a creative problem solver, understanding varied user experiences across different technologies and audiences.
  • Team Collaboration:
    Think of your colleagues as your internal customers. Building and maintaining positive relationships, while working together to achieve client objectives, is key.
  • Communication Skills:
    Whether it’s with clients, team members, or freelancers, you’ll need to convey information clearly and effectively, be it through emails, instant messaging, phone calls, or web conferences.
  • Time Management:
    Clients have tight schedules and high expectations. As the Web Production Coordinator, having a dependable method for managing time and consistently meeting deadlines is paramount.
  • Resilience:
    In the fast-paced world of tech, things change rapidly, and stress can mount, whether from clients or colleagues. Occasional frustrations are par for the course. If you can navigate these moments without taking them to heart, you’re on the right track.
Job Requirements
  • Educational Background:
    Minimum of an Associate Degree from a college in a relevant field.
  • Experience:
    At least 3 years of hands-on experience with teams that build robust eCommerce WordPress sites.
  • WordPress Expertise:
    Proficiency with WP Engine and adept at WordPress plugin management.
  • Database Knowledge:
    A solid foundation in database structures and experience in integrating systems, such as POS syncs.
  • Analytics Skills:
    Familiarity with GA4 setup, Tag Manager, and Search Console.
  • Additional Tech Skills:
    Experience with Zapier is a bonus.
  • Technology Tools:
    Proficiency in Office 365, especially Excel, and Slack. A strong understanding of the digital realm is essential. Familiarity with Teamwork and Trello is a plus, but we’re open to training the right candidate.
  • Internet Connection:
    Given that this is a remote role, a fast and dependable internet connection is a must.
  • Computer Requirement:
    TTG provides a company-owned computer after 90 days on the job. However, you’ll need a reliable personal computer for the initial 90 days.
  • Remote Work Experience:
    Prior experience in a remote work setting is preferred.
  • Passion for Digital:
    A genuine enthusiasm for digital experiences and a drive to continually enhance them for diverse audiences.
  • Location:
    Must be based in the U.S., specifically in the Eastern time zone.

 

Join our team if you meet these requirements and are eager to contribute to our mission!

Jr. Marketing Copywriter

Jr. Marketing Copywriter Position

About the Role:

Digital marketing and tech agency in business for 20 years, located in Lincoln, RI is looking for a qualified wordsmith with a creative personality and strong communication skills to come on board as a Marketing Copywriter. This candidate will assist our Account Managers with content creation for internal projects as well as for our diverse portfolio of clients. Being a Marketing Copywriter means being EXTREMELY adept at time management. If you are the type of person who sets deadlines for tasks in your personal life or if your friends tease you for always being at least 15 minutes early to every get-together, this might be the right position for you. Our Copywriters need to be or become proficient in writing:

Job Responsibilities
  • Drafting & Editing Marketing Content
  • Adhering to Deadlines Set by Copy Team Lead and Account Managers
  • Researching & Outlining Content Ideas for Clients Based on Brand Identity and Client Goals
  • Interpreting & Conveying Complex Concepts to Layman Audiences
  • Interpreting & Conveying Complex Concepts to Professional or Technical Audiences
  • Adopting & Developing the Unique Brand Voices of Clients Spanning Various Industries
  • Accepting & Applying Feedback from Fellow Copy Team Members, Account Managers, and Clients
  • Proofreading & Revising Content from Fellow Copywriters, Providing Feedback as Needed
  • Honestly Assessing Personal Workload & Reporting Availability or Delays to Copy Team Lead
Our Ideal Applicant

Our ideal applicant would be a driven self-starter, have excellent proofreading skills, be creative, quick-witted, and able to think on their feet. Excellent grammar skills are a must. An eye for design would be a plus, but is not expressly required. We’re looking for a team player with a constant interest in learning. A positive outlook on feedback and a determination to contribute will benefit you greatly in this position.

So please apply if:

  • For you, nothing beats the satisfaction of making lists and systematically crossing off completed tasks
  • The feeling of transforming a blank page into a compelling piece of writing motivates rather than daunts you
  • Missing a deadline is an absolute no-can-do for you
  • You love to be challenged on a daily basis, but know when to ask for help
  • Being able to truly say that no day at work is the same excites you
  • Flexibility and mental agility are some of your brag-worthy attributes
  • You view feedback as a growth opportunity
  • You get excited to share what you know with others after digging into a research project
  • You have a talent for reading between the lines to figure out what people really mean and want
  • You’re a chameleon and can easily adapt to the changing needs of a small and growing agency
  • You’d rather work until the job is done than put something off until tomorrow
  • You are interested in working with a team of creative individuals in an innovative environment and continually learning from a digital marketing expert to help further your expertise and career
We Respect You – Please Respect Us

We understand that you may not have everything we’re looking for, but your time and our time are valuable so we ask nicely – please do not apply if you do not have the minimum requirements listed below. Also take note, we always review social media prior to contacting you, so if your LinkedIn Profile is out of date you’re ultimately communicating to us that you do not value social media.

  • You have a bachelor’s degree in marketing, communications, English, journalism, or equivalent writing experience.
  • You have held an internship, freelance, part-time, or full-time position in the marketing field.
  • You have a passion for marketing online.
  • You are comfortable working with remote teams.
  • You have reliable internet and a working mic & webcam.

Benefits

No matter what role you play in the TTG team, you get the flexibility that comes from a fully-remote workplace. You also get the opportunity to join forces with passionate and talented marketing individuals that really care (about you and our clients!).

When you join Technology Therapy® Group, you invest in your career and our clients. And, small as our firm is, we do our best to thank our employees for this investment in the benefits that we provide.

Each of our full-time positions comes with the following benefits:

*You will need to have a reliable computer for your first 90 days of employment.