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Our Mission

Empowering Start-ups and Growing Businesses to Improve Their Digital Know How

Our mission is born out of the fact that so many people feel like the digital world changes overnight. It’s why we’ve converted our firm from being a digital marketing agency with over 20 years’ experience to a digital e-learning platform for startups and growing businesses.

Our passion is to help small businesses learn to embrace the tools they need to thrive and succeed in a digital world.

We dive in and work all day every day in these digital platforms you’re asking questions about. We are constantly learning – and constantly teaching each other – so we can share the results of our explorations with you to better your business. It’s a curiosity that we hope you’ll inherent through our mentorship, training, and subscriptions.

OUR TEAM

We are

Digital Marketing is Always Evolving

With the frequent, jarring shifts in digital, learning a skill once isn’t enough. We don’t just keep track of overnight platform changes because we have to for our clients; we do it with a fervent interest in the world of digital marketing and a vested interest in your success. We keep on learning, so we can keep on teaching.

Jennifer

President & Technology Therapist
jennifer

Courtney

Analyst/Strategist
courtney

Tom

Creative Director/Senior Designer
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Gen

Marketing Account Manager
gen

Erik

Implementation Specialist
erik

Mel

Implementation Specialist/Copywriter
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Zack

Web Developer
zack

Theresa

Partner / CFO
theresa

Ana-Lisa

Content Specialist
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Marisa

Jr. Marketing Account Manager
marisa

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President & Technology Therapist

Jennifer SHaheen

Expertly guiding business owners through the intersection of marketing and technology for the past 15 years, Jennifer Shaheen has a unique expertise that combines technical prowess, entrepreneurial insight, and marketing acumen. Her marketing strategy, brand development, and small business operations skills have been engaged in the retail, manufacturing, hospitality, health care, and travel industries.

A thought leader and visionary, Jennifer seeks continually to translate today’s digital mysteries into understandable, accessible, actionable information. In addition to teaching at Social Media Marketing University and contributing technology articles to Bank of America’s Community Forum, Jennifer has appeared repeatedly on MSNBC’s Your Money with JJ Ramberg, to discuss entrepreneurial and business management issues.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office

Analyst/Strategist

Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office

Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Specialties:
Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Platforms/Tools:
Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress

Marketing Account Manager

Gen

“I consider myself to be the ‘air traffic controller’ of marketing!”

Gen has 20+ years of project management and office ops experience and 10+ years of video production and marketing experience. Her first love and passion is video production and she holds a degree from New England Institute of Technology in Video & Audio Production. Some of Gen’s video projects include documentary films, promotional videos, nonprofit videos, and content marketing videos. In her role as Marketing Account Manager with TTG, Gen acts as liaison between the clients and our talented team of creatives. She ensures that all projects and monthly activities are being completed within the specified timelines and budgets. She also uses her “eagle eye” to proofread copy, review content for accuracy, and ensure that all boxes are being checked before our clients’ marketing content goes out to the public, resulting in the highest accuracy rate possible.

Specialties:
Video Production, Project Management, Operations, Organizing

Platforms/Tools:
Final Cut Pro, Adobe Premier Pro, Adobe Illustrator, Adobe Photoshop, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office, CRMs

Implementation Specialist

Erik

Erik holds a degree in Mass Media Communications from Rhode Island College and has been with Technology Therapy Group since 2017. Erik started with us as an intern and has grown with the company to become an indispensable team member. Erik specializes in Video, Animation, WordPress, and Email Marketing. His broad knowledge in digital marketing tools has earned him the title of Implementation Specialist – when something needs to be executed or just “figured out”, Erik is our go-to guy. Erik has a passion for computers and everything digital, so even outside of work, you’ll find him on his computer.

Specialties:
Video Production, Animation, Content Implementation

Platforms/Tools:
Adobe Premier Pro, Adobe After Effects, Adobe Photoshop, WordPress, YouTube

Implementation Specialist/Copywriter

Mel

Mel holds a degree in Journalism for Electronic Media from the University of West Florida, which has translated to a career of radio production, copywriting, project management, and content implementation. For Technology Therapy Group, Mel continues to fulfill an amorphous role on the team. Thriving at the intersection of creativity and organization, Mel enjoys creating and showcasing content that unites people with common interests – especially businesses and prospective customers. She’s a Pinterest addict, both on and off the clock, and she’s constantly asking for her next opportunity to do a voiceover.

Specialties:
Copy Editing, Audio Production, Quality Control Testing Websites, Copywriting, Content Implementation, Event Planning & Trade Shows

Platforms/Tools:
Audacity, Adobe Audition, WordPress, Pinterest, Wix

Web Developer

Zack

Zack has been a web developer for over 10 years, specializing in PHP, MySQL, and website architecture. As part of the team, he customizes each client’s website to fit their needs, and can usually be found in front of the glow of a screen. He likes his code clean, his whiskey neat, and long walks above treeline.

Specialties:
PHP, MySQL & Website Architecture

Partner/CFO

Theresa

Theresa brings more than 25 years of experience in finance, operations, and customer relations to her role as CFO of Technology Therapy Group. With a background in international shipping and a results-driven approach to resource management, Theresa is instrumental in ensuring we run a tight ship! Her warm approach to customer relations and human resources perfectly embodies the familial approach TTG has toward achieving exponential small business growth through sincerity and perseverance.

Specialties:
Accounting, being amazing

Content Specialist

Ana-Lisa

Beginning as an intern, Ana-lisa quickly assumed a hybrid role at Technology Therapy Group as part Digital Marketing Account Manager, part Content Specialist. Her fervent conviction for connecting with the customer eventually lead her to pursue content creation full-time, in which she utilizes her previous experience as account manager to compose client-friendly content that aligns with your unique vision.

Combining creativity with client- and consumer-based research, Ana-lisa is passionate about crafting strategic, search-centered content that resonates with your ideal consumer archetype. From retail to healthcare, art to construction, Ana-lisa goes the extra mile to capture and convert your customer at each and every point in the purchasing journey.

Specialties:
Strategic Content Specialist. Proficient Storyteller. Distinctly Observational, Analytical & Detail-oriented.

Jr. Marketing Account Manager

Marisa

Marisa has always had a passion for storytelling and writing, which led her to earning a degree in Creative Writing from Seton Hill University. In 2020, she began working at Technology Therapy Group as an intern while pursuing her master’s in Interactive Media and Communications from Quinnipiac University.

Marisa is now transitioning into her new role as a Jr. Marketing Account Manager, which gives her the opportunity to pursue her goal of helping small business and nonprofits thrive. She is excited to use her writing, research, and organizational skills to keep TTG clients on a path to success.

Outside of work, you can find Marisa either rock climbing, hanging out with her cat, or enjoying the outdoors.

Specialties: 
Copywriting, Creative Writing, Podcast Production, Non-Profits, Research