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Our Mission

Empowering Start-ups and Growing Businesses to Improve Their Digital Know How

Our mission is born out of the fact that so many people feel like the digital world changes overnight. It’s why we’ve converted our firm from being a digital marketing agency with over 20 years’ experience to a digital e-learning platform for startups and growing businesses.

Our passion is to help small businesses learn to embrace the tools they need to thrive and succeed in a digital world.

To guide you through the unknown.

To help you avoid wasting time & money.

To help you overcome your fears.

To empower you to succeed

To support you as you implement your digital plans.

We dive in and work all day every day in these digital platforms you’re asking questions about. We are constantly learning – and constantly teaching each other – so we can share the results of our explorations with you to better your business. It’s a curiosity that we hope you’ll inherent through our mentorship, training, and subscriptions.

OUR TEAM

We are Endlessly Curious Experts Caring Invested in You Dedicated to Growth Passionate

Digital Marketing is Always Evolving

With the frequent, jarring shifts in digital, learning a skill once isn’t enough. We don’t just keep track of overnight platform changes because we have to for our clients; we do it with a fervent interest in the world of digital marketing and a vested interest in your success. We keep on learning, so we can keep on teaching.

Jennifer

President & Technology Therapist
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jennifer

Courtney

Analyst/Strategist
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courtney

Gen

Operations Manager
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gen

Tom

Creative Director/Senior Designer
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Theresa

Partner / CFO
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theresa

Tu

Web Developer
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Leigh

Web Implementation Specialist
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Joseph

Account Manager
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Braden

Junior Web Implementation Specialist
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Jenn M

Account Manager
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Kimberly

Digital Designer/Implementation Specialist
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President & Technology Therapist

Jennifer SHaheen

Expertly guiding business owners through the intersection of marketing and technology for the past 15 years, Jennifer Shaheen has a unique expertise that combines technical prowess, entrepreneurial insight, and marketing acumen. Her marketing strategy, brand development, and small business operations skills have been engaged in the retail, manufacturing, hospitality, health care, and travel industries.

A thought leader and visionary, Jennifer seeks continually to translate today’s digital mysteries into understandable, accessible, actionable information. In addition to teaching at Social Media Marketing University and contributing technology articles to Bank of America’s Community Forum, Jennifer has appeared repeatedly on MSNBC’s Your Money with JJ Ramberg, to discuss entrepreneurial and business management issues.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office

Analyst/Strategist

Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office

Operations Manager

Gen

In her 20+ years of project management, office ops, and marketing experience, Gen has learned the secrets to running an efficient office. Having worked in various industries from broadcast television to financial services, from healthcare to independent filmmaking to nonprofit organizations, she brings a wealth of knowledge and perspectives to TTG. Gen’s first love and passion is video production, and she holds a degree from New England Institute of Technology in Video & Audio Production, but operations and getting down to organizing every little detail of a project come in as a close second!

In her role as Operations Manager with TTG, Gen collaborates with team members to improve processes, document procedures, troubleshoot solutions to new challenges, and organize systems.

In her free time, you’ll find Gen enjoying time with family, smothering her two cats, making fun videos on YouTube, photographing nature, and baking treats that melt in your mouth.

Specialties:
Project Management, Operations, Video Production, Organizing

Platforms/Tools:
CRM, LinkedIn, Final Cut Pro, Adobe Creative Cloud, YouTube, WordPress, Microsoft Office

Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Specialties:
Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Platforms/Tools:
Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress

Partner/CFO

Theresa

Theresa brings more than 25 years of experience in finance, operations, and customer relations to her role as CFO of Technology Therapy Group. With a background in international shipping and a results-driven approach to resource management, Theresa is instrumental in ensuring we run a tight ship! Her warm approach to customer relations and human resources perfectly embodies the familial approach TTG has toward achieving exponential small business growth through sincerity and perseverance.

Specialties:
Accounting, being amazing

Web Developer

Tu

Tu is a huge fan of web development, especially in front-end development and optimization. He always tries to optimize code as much as possible, and believes in the beauty of the optimized code and smart algorithms.

When he is not working, he is usually spending time learning new technologies in web development via online courses as well as open-source technical websites.

Specialties:

Back-end development: PHP (CakePHP, Laravel), C#, WordPress, LAMP, Apache, Atlassian tools (Jira, Bitbucket), Git.

Front-end development: HTML, CSS (LESS/SASS), Bootstrap, Foundation, jQuery, Angular.js, Node.js, D3.js, Webpack, Yarn, Grunt/Gulp.

Web Implementation Specialist

Leigh

Leigh has worked across marketing disciplines in her decade-long career, from email marketing to social media management, but her true love is web development and implementation. A creative at heart, Leigh got her start writing copy for apparel brands after college, but the chance to fill a role building email templates at her marketing agency led Leigh to discover a knack for coding and a passion for web processes. Since then, Leigh has worked with numerous e-commerce brands on product and content optimization, UX design and web development and management.

Passionate about SEO and web optimization, Leigh is dedicated to building fast, seamless and scalable e-commerce solutions for businesses of all sizes.

When she’s not behind her computer, you can find Leigh pursuing one of her creative passions, like cooking, candle-making or gardening. An avid animal lover, she and her boyfriend spend as much time as possible with their beloved dog Sadie and two cats, Ziggy and Hecate.

Specialties:
Web Implementation & Development, SEO, Email Marketing

Tools:
Wordpress, Shopify, Google Analytics, Google Search Console, Klaviyo, WPengine, HTML/CSS/JS

Account Manager

Joseph

With experience working in many different industries and coming from a family background of restaurant owners, Joe recognizes the importance of providing exceptional customer service and the need for every business to be able to market themselves well. It doesn’t matter how good your product or service is, if no one knows about it.

Joe loves working with clients to help bring their vision of growing their business to life. Understanding that the best way to do that is by collaborating with team members to ensure that every aspect of the client’s needs is being met. He holds a bachelor’s degree in Business Management from Iona College in New Rochelle, NY.

Outside of work, Joe enjoys spending time with family and playing recreational sports.

Specialties:
Project Management, Social Media, Training, Organization

Tools:
CRM, Klaviyo, WordPress, LMS, Microsoft Office

Junior Web Implementation Specialist

Braden

Before Braden Holschuh joined the TTG team, he served as a freelance website designer and interned as a junior software engineer. Now, he enjoys honing his passion and skill for web implementation while serving as Junior Web Implementation Specialist with TTG. He is also finishing up an Associate of Science at Northern Virginia Community College, with a focus in Computer Science, as he anticipates a budding career in the exciting and ever-changing world of web development.

We’re thrilled to have Braden on the team. He contributes significantly to our quality control process, ensuring that lots of little details on web projects are caught and addressed. His work is characterized by dedication and meticulousness, and his can-do attitude is infectious.

In his free time, you’ll find Braden spending time with his family, his fiancée, and his cat. He also loves growing his knowledge of new things like art and music.

Specialties:
Web Design & Implementation, Search Engine Optimization, Quality Assurance Platforms

Platforms/Tools:
WordPress, Google Analytics, HTML/CSS/JavaScript

Account Manager

Jenn

With 20+ years in the marketing industry, Jennifer Morton has been a natural “fit” for the TTG team. Her experiences in recruiting and business management, and exposure to real estate and manufacturing, honed her skill for relationship building and supporting small businesses.

In her role as Account Manager with TTG,“ Jenn M” loves the collaborative environment of our team and the day-to-day variety of her job. From jewelry to a manufacturing to public school clients, no two days are ever alike! She is continually learning new tools and skills to stay on the cutting-edge of marketing trends and best practices as she works with small business owners and staff nationwide.

In her free time, Jenn M enjoys the company of her family, friends, and two cats. You’ll find her following college softball, practicing yoga, and catching live concerts whenever she gets the chance.

Specialties:
Client Services, Customer Service, Project Management, Social Media Management, Relationship Building

Platforms/Tools:
Content Management, Project Management Software, CRM, Social Media Platforms

Digital Designer/Implementation Specialist

Kimberly

New to TTG but not the design industry, Kimberly McGiveney boasts 20 years’ experience as a Graphic/Web Design Specialist for corporate clients. She’s had a lifelong love affair with design and claims her interest in web design and implementation arose during her undergrad at Indiana University where she completed a BA degree with a concentration in Graphic Design.

Throughout her career, Kim has worked on a wide variety of design, email, and web projects. She loves using her technical and creative skills to help businesses grow and cherishes the sense of accomplishment that comes from her job.

Two of Kim’s favorite things about being part of the TTG team are the sense of collaboration and the abundance of free training opportunities we offer clients. On a given day on the job, you can find her working on social media or web designs, web implementation tasks, WordPress site updates, or video editing for clients.

In her free time, Kim enjoys spending time with her two sons, her blue-eyed cat Pandi and her energetic beagle named Lilly. She also keeps busy with DIY and creative projects as time allows.

Specialties:
Digital Design & Web Implementation, Video Production

Platforms/Tools:
WordPress, Canva, Klaviyo, HTML/CSS, Adobe Creative Suite