President & Technology Therapist

Jennifer Shaheen

Jennifer Shaheen is the founder and President of Technology Therapy® Group (TTG). She is a digital advisor, chief external marketing officer (CMO), user experience expert, and data insights enthusiast, with a focus on leveraging the latest tools and AI technologies for small business success.

For more than two decades, she’s helped guide business owners to embrace more streamlined and effective processes and tools to achieve their desired results. Her marketing strategy, brand development, and business operations skills have been engaged in the retail and boutique luxury industries, specializing in the following niches: home goods, home services, furniture, apparel, gift, jewelry, and pet products.

A highly sought-after presenter, Jennifer has appeared multiple times on MSNBC’s “Your Business” and has written for several industry publications. Jennifer has been a contributor to and quoted expert in notable publications such as Entrepreneur.com, Forbes.com, CIO, Newsweek, The New York Times, and The Wall Street Journal. Jennifer joined the board of C. F. Martin & Co.® in 2020 and was appointed to serve as CMO of American Gem Society’s Connecticut Guild in Spring 2024.

Specialties:

Luxury Marketing Strategy
Luxury Customer Experiences
Business Leader Mentoring
Digital Advising
Digital Marketing Education
Retail Launch & Growth Planning & Development
Data Analysis
AI Marketing Integration
Multichannel Marketing
Multigenerational Marketing
Phygital (Digital and Physical) Strategy
B2B Program Development for Retailers

What People Are Saying About Jennifer

You will not be disappointed when you select Jennifer as a presenter for your event. Not only is she knowledgeable, but she also plans and delivers content that is organized and actionable. She is a professional speaker that delivers a quality experience for her attendees. You can count on her and her organization to give you the materials and support you need to promote her to your audience.

Cindy ChandlerGG, Director of Education with Atlanta Jewelry Show

I appreciate the feeling of support, rather than judgement, when it’s clear a digital tool or technology is new to our team. And the videos are great and really helpful.

Yael Reinhold Lipnik President, Reinhold Jewelers

Jennifer is very clear in spite of being so much more knowledgeable about a given subject than the people in her course. She balances the range of knowledge in group well and no one feels 'behind.' I think I appreciate most, hearing her honest takes on the future of where these technologies are heading. Thank you for what you do.

Alissa KauffmanADK Design

After DEMA, I hired Jennifer as a business mentor to help guide me through everything that is needed to help make a business successful. Enlisting the help of Technology Therapy® Group was the best money ever spent.

Ken KollwitzOwner, Ultralight Camera Solutions Inc. 

President & Technology Therapist

Jennifer Shaheen

Specialties:

What People Are Saying About Jennifer

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