Meet Jennifer Shaheen, Founder and CEO | TTG

President & Technology Therapist

Jennifer Shaheen

Jennifer Shaheen is the founder and President of Technology Therapy® Group (TTG). She is a digital advisor, chief external marketing officer (CMO), user experience expert, and data insights enthusiast, with a focus on leveraging the latest tools and AI technologies for small business success.

For more than two decades, she’s helped guide business owners to embrace more streamlined and effective processes and tools to achieve their desired results. Her marketing strategy, brand development, and business operations skills have been engaged in the retail and boutique luxury industries, specializing in the following niches: home goods, home services, furniture, apparel, gift, jewelry, and pet products.

A highly sought-after presenter, Jennifer has appeared multiple times on MSNBC’s “Your Business” and has written for several industry publications. Jennifer has been a contributor to and quoted expert in notable publications such as,, CIO, Newsweek, The New York Times, and The Wall Street Journal. Jennifer joined the board of C. F. Martin & Co.® in 2020 and was appointed to serve as CMO of American Gem Society’s Connecticut Guild in Spring 2024.


  • Luxury Marketing Strategy
  • Luxury Customer Experiences
  • Business Leader Mentoring
  • Digital Advising
  • Digital Marketing Education
  • Retail Launch & Growth Planning & Development
  • Data Analysis
  • AI Marketing Integration
  • Multichannel Marketing
  • Multigenerational Marketing
  • Phygital (Digital and Physical) Strategy
  • B2B Program Development for Retailers

What People Are Saying About Jennifer