Web Producer / Quality Control Specialist
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Executive Assistant

About the Company

Technology Therapy® Group is a high-energy, marketing, web and strategic business coaching firm with a fully remote office based in Rhode Island. Our organization supports growing businesses by providing digital marketing, web development and support on multiple channels, with a focus on luxury retail, jewelry brands, and home improvement.

As an endlessly curious team of professionals, we’re agile and adaptable and are constantly learning. We have a passion for teaching and empowering small business owners. Our team’s forward-thinking perspective and openness to new strategies and tools is a calming influence for clients who are hesitant to change. It’s our pleasure to come alongside small businesses and help them reach the next level.

Learn more about TTG’s values

About the Role:

In this position, you would be supporting the President of the organization. This includes, but is not limited to, scheduling, tracking deadlines, following up diligently with team members and clients, taking detailed notes, screening calls, and helping the President manage her time.

You will have the opportunity to learn skills beyond typical Executive Assistant duties such as social media management, website edits, email marketing, and more!

Qualities you’ll need to be awesome at this position:
  • Detailed, organized, and accurate:
    something as simple as an error in one calendar entry can mess up an entire day; the President will depend on you to pay attention to the little details so she can focus on the big picture.
  • Meticulous note taking and proofreading skills:
    in this position, the assistant will be responsible for taking detailed notes (live during meetings) with action items, as well as proofreading important documents that require accuracy.
  • Listening skills:
    the person in this position will spend a lot of time listening to instructions and recordings from the President and will need to listen for important details and deadlines regarding client accounts and internal operations. It is imperative that you pay full attention and catch all the details.
  • Resourceful, takes initiative, and has ability to anticipate needs:
    a great assistant is someone who can problem-solve in creative ways and knows what their executive needs before they even think of it themselves. You not only have the ability to make order out of chaos, but you enjoy doing so.
  • Team player with exceptional internal customer service skills:
     your co-workers are your internal customers. A successful assistant maintains positive relationships with the team and collaborates with them to accomplish the company’s goals.
  • Verbal and written communication skills:
    the executive assistant will be communicating with clients, internal team members, and freelancers and will need to be able to effectively communicate via emails, instant messaging, phone, and web conference.
  • Time management skills and ability to meet deadlines:
    it is very important that the executive assistant has a reliable process for managing time and meeting deadlines. Clients have strict schedules and high expectations for their marketing results, so helping the President keep things on track and meeting deadlines is essential.
  • Thick Skin:
    things move quickly and sometimes people get stressed; clients and co-workers. Moments of frustrations will arise – it’s just a fact of life. If you’re someone who understands this, and you don’t take things personally, you’ll do well.
  • Confidentiality:
    The person in this position will be privy to confidential information and will be expected to make confidentiality a top priority.
Job Requirements
  • Some college preferred, but willing to consider applicants with a combination of education and relevant work experience.
  • 5 years of experience as an executive assistant, personal assistant, administrative assistant, office manager, or related role.
  • Experience in the basics of marketing and/or website management preferred.
  • Technology Tools: Office 365, Slack, and strong grasp on the digital world. Experience with Teamwork and Trello preferred, but willing to train the right person.
  • As this is a remote position, you will need to have a fast, reliable internet connection.
  • As TTG provides a company-owned computer after 90 days of employment, you will need to have a reliable computer for first 90 days of employment (it must be a computer, not a mobile device).
  • Previous experience working in a remote office preferred.
  • Must be based in the U.S., Eastern time zone preferred.
We offer:
  • Full Medical & Dental
  • 401(k) Plan with match
  • 7 Paid Holidays
  • PTO
  • Fully remote office
  • Company-owned computer after 90 days (you will need to have a reliable computer for your first 90 days of employment).
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