Are Customer Frustrations Costing You Sales?
Did you know? US online retailers lose $136 Billion in sales due to less-than-optimal online checkouts, and physical retailers lose close to $30 Billion due to friction points (according to a Business of Fashion case study, “How to Take the Friction Out of Commerce” – 12/2022). In this tip, Jennifer Shaheen shares practical tips and […]
AI Year End Review
Wednesday, December 18th, 1pm ET
