Who Are You? Who Are Your Customers?

Who Are You? Who Are Your Customers?

In partnership with NY Metro Area SCORE Download the Slides Key Takeaways: Learn how your “why” shapes every part of your marketing. Discover the difference between demographics, psychographics, and technographics. Build detailed buyer personas that help you connect authentically. Reflect on how your personal values influence your customer relationships. Who Are You? Who Are Your […]

Outlining Your Marketing Strategies

Outlining Your Marketing Strategies

In partnership with NY Metro Area SCORE Download the Slides Key Takeaways: Understand what a marketing strategy is (and isn’t). Learn how to align goals, audiences, and channels using TTG’s “Outline Your Strategy” worksheet. Explore the marketing funnel and 5 Ws framework to guide your decisions. Gain tools to measure progress and adjust your strategy […]

The Hidden Cost of “Clone, Clone, Clone”

thumbnail: The Hidden Cost of "Clone, Clone, Clone"

You’ve seen it before. Email campaigns labeled “duplicate_final_FINAL_v2.” Ad sets named “Fall Ads 1, Fall Ads 2, Fall Ads 3.” Product images saved as “IMG_4782.jpg.” These aren’t just aesthetic problems; they’re operational inefficiencies that are quietly draining your team’s productivity and your bottom line.  The Real Impact of Poor Naming Systems The data reveals a […]

Holiday-Ready Websites

webinar graphic: Holiday-Ready Websites

Download the Slides Key Takeaways: Optimize for Conversions:Learn what to check and improve on product detail pages and checkout to reduce abandoned carts. Meet Customer Expectations: Understand how to clearly communicate around promotions, shipping timelines, and holiday service. Plan for the Full Season:What to do before, during, and after the holiday to maximize sales and […]

Is Your Holiday Messaging Ready?

thumbnail: Is Your Holiday Messaging Ready?

The holidays are here! And, if you’re like most independent retailers, you’re probably feeling the pressure.  I get it. This is the busiest and most profitable time of year, but it’s also when customer expectations are at an all-time high. And when communication isn’t clear? Frustration follows fast and consumers are rushing around. That’s why […]