Web Producer / Quality Control Specialist
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Executive Assistant

About the Company

Technology Therapy® Group is a high-energy, marketing, web and strategic business coaching firm with a fully remote office based in Rhode Island. Our organization supports growing businesses by providing digital marketing, web development and support on multiple channels, with a focus on luxury retail, jewelry brands, and home improvement.

As an endlessly curious team of professionals, we’re agile and adaptable and are constantly learning. We have a passion for teaching and empowering small business owners. Our team’s forward-thinking perspective and openness to new strategies and tools is a calming influence for clients who are hesitant to change. It’s our pleasure to come alongside small businesses and help them reach the next level.

Learn more about TTG’s values

About the Role:

In this position, you would be supporting the President of the organization. This includes, but is not limited to, scheduling, tracking deadlines, following up diligently with team members and clients, taking detailed notes, screening calls, and helping the President manage her time.

You will have the opportunity to learn skills beyond typical Executive Assistant duties such as social media management, website edits, email marketing, and more!

Qualities you’ll need to be awesome at this position:
  • Detailed, organized, and accurate: even the smallest details can have a significant impact on the flow of the President’s day. Your careful attention ensures everything runs smoothly and efficiently, enabling the President to focus on high-level priorities.
  • Meticulous note taking and proofreading skills: in this position, the assistant will be responsible for taking detailed, real-time notes and identifying action items, as well as proofreading important documents that require accuracy.
  • Listening skills: the person in this position will spend considerable time listening to instructions and recordings from the President. It’s essential that you can absorb critical information, including client account details and internal operational deadlines, without missing key points.
  • Resourceful, takes initiative, and has ability to anticipate needs: a top-notch assistant can creatively problem-solve and anticipate what their executive will need, often before they ask. You not only have the ability to make order out of chaos, but you enjoy doing so.
  • Team player with exceptional internal customer service skills: your co-workers are your internal customers. A successful assistant maintains positive relationships with the team and collaborates with them to accomplish the company’s goals.
  • Verbal and written communication skills: the executive assistant will be communicating with clients, internal team members, and freelancers and will need to be able to effectively communicate across various platforms, including email, instant messaging, phone, and web conferencing.
  • Time management skills and ability to meet deadlines: it is very important that the executive assistant has a reliable system for managing time and meeting deadlines. Clients have strict schedules and high expectations, so keeping the President on track and helping to meet key deadlines will be vital.
  • Strong interpersonal skills: able to collaborate effectively with diverse personalities and remain solution-focused in fast-paced and challenging situations, fostering productive relationships with clients and team members alike.
  • Confidentiality: the person in this position will be privy to confidential information and will be expected to make confidentiality a top priority.
Job Requirements
  • Some college preferred, but willing to consider applicants with a combination of education and relevant work experience.
  • 5 years of experience as an executive assistant, personal assistant, administrative assistant, office manager, or related role.
  • Experience in the basics of marketing and/or website management preferred.
  • Technology Tools: Office 365, Slack, and strong grasp on the digital world. Experience with Teamwork and Trello preferred, but willing to train the right person.
  • As this is a remote position, you will need to have a fast, reliable internet connection.
  • As TTG provides a company-owned computer after 90 days of employment, you will need to have a reliable computer for your first 90 days of employment (it must be a computer, not a mobile device).
  • Previous experience working in a remote office preferred.
  • Must be based in the U.S., Eastern time zone preferred.
We offer:
  • Full Medical & Dental
  • 401(k) Plan with match
  • 7 Paid Holidays
  • PTO
  • Fully remote office
  • Professional development opportunities
  • Company-owned computer after 90 days (you will need to have a reliable computer for your first 90 days of employment).
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