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Retail Jewelers, Designers & Wholesalers - How can we help?

It is our mission to help Empower You to Leverage Today’s Digital Tools strategically and effectively across all your communication channels.

To achieve this goal, we offer a myriad of services specially designed for our retail jewelry clients:

Digital Reviews

Need a fresh perspective on how your digital channels are performing?  We provide an in-depth report that covers the technical set-up and user experience of your website, search engine analysis, social media performance, YouTube or video optimization, and digital advertising improvement opportunities. Each report is tailored to your needs. Our team does a deep dive into each platform, personally reviewing, analyzing, and providing recommendations for your business.  With fresh eyes comes a fresh perspective to help you take your digital presence to the next level. 

1-on-1 or Team Trainings

It’s not easy to stay up to date on all the digital tools your business has to use today. We provide 1-on-1 and team trainings or coaching on many of the areas you and your team need to be on top of, including:

  • Multichannel Strategy and Planning
  • Content Planning
  • Defining Your Story and Brand
  • Search Engine Optimization
  • Social Selling
  • Email Marketing, Segmentation, and Nurturing
  • META Advertising
  • Google Adverting
  • LinkedIn Advertising
  • Google Analytics – GA4
  • YouTube
  • Instagram
  • TikTok
  • LinkedIn
  • And More!

Improve your team’s skills online or in-person. We’ll build a personalized training program to meet your needs. 

Design, Development & Digital Execution

We live in a multichannel, digital-first world and for over 25 years our team has been designing and developing websites, focusing on enhancing the user’s experience before the term UX even existed. Our digital programs build on the objective of driving the right customers to our stores and creating a seamless experience from acquisition and discovery channels to engagement.

WordPress / WooCommerce
Integrates with: POS, Klaviyo, and Meta

Custom software React and Vue with embeds on other jewelry stores

Shopify / Rolex Hybrid
Integrates with: Klaviyo,

Strategy, Planning & Data Analysis

Today’s multi-touch, multi-audience, multi-channel world requires stores to be strategic, agile, and analytical. Our team has been helping jewelry retailers craft plans that check all these boxes for over a decade. We work collaboratively with our retailers to create plans that breakout month-by-month and week-by-week tasks that make it easier for everyone to succeed. And we’re there to support them after the plan is implemented, reviewing the results and insights provided by each channel to create clear actions for optimizing and improving future performance.

We’re Committed to the Jewelry Industry

Jennifer Shaheen and Technology Therapy Group have been involved with the Jewelry industry for over a decade;  contributing content, speaking at various industry events, and training retail jewelers directly.  

Let’s have a conversation about your business

Fill out the form below and we will reach out to schedule a virtual meeting.

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Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress


Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office