Term archive for "Business Reviews"

Digital Reputation Management: How to Address Negativity Online

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For many businesses, the holiday season brings stretch to staff and companies. This is something consumers are not always mindful of—and we can’t blame them for that. We’re doing business in an era of immediate gratification, after all; where technology caters to customers who want what they want… and they wanted it yesterday. Consumer demands… Continue Reading »

Fake Reviews on the Internet? Surely You Jest!

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The PBS News Hour has broken a story that’s really not news at all to any small business owner: some, if not all, of the reviews that can be found on Yelp, Angie’s List, and similar websites are not entirely true. For a few dollars, you can have someone write your business’ praises online, even… Continue Reading »