Term archive for "website"

#RetailFail – Has It Happened to You?

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Nobody’s perfect. Grammar errors, misspellings, and other communication snafus aren’t limited to the digital world. Store signage and displays that get it wrong occur every day, and if you’re ‘lucky’, a customer will snap a picture and share it online tagged #RetailFail. The saying there’s no such thing as bad publicity only goes so far…. Continue Reading »

A festive holiday gift box surrounded by ornaments and an illustrated cycle depicting the many fronts a business has to a consumer.

The Multi-Channel Customer Service Holiday Checklist

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The holiday shopping season is in full swing. It’s important to make sure that you’re doing everything you can to provide your customers with a superior shopping experience. A big part of that equation is customer service. Unlike the Olden Days, when customers would be forced to patiently line up at a Customer Service desk… Continue Reading »

Making a Case for Commitment and Consistency: Bluestone Diagnostics

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Who They Are Bluestone Diagnostics is a medical equipment dealer specializing in used imaging equipment. Back in 2011 they came to us to help them design and build a website. A year later, we met with them again, this time to discuss using marketing to leverage that website to generate leads and establish them as… Continue Reading »

A New Responsive Look to Meet Our Goals

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At Technology Therapy Group, we have been discussing the desire for a new website for the past few months. We take pride in our clients and ourselves – I have always said we practice what we teach. So, no more waiting, it was time. We did what we ask our clients to do – we… Continue Reading »