Stop Guessing, Start Knowing: Using AI to Make Smarter Business Decisions

Stop Guessing, Start Knowing: Using AI to Make Smarter Business Decisions

In partnership with NY Metro Area SCORE Download the Slides Key Takeaways: How to get started with AI tools for data analysis (even if you’re not a tech pro) Tips for writing better prompts that lead to better insights Why the 5 W’s Strategy (Who, What, When, Where, Why) helps frame your analysis Ways to […]

Want More Loyal Customers? Start Here.

Thumbnail: Want More Loyal Customers? Start Here.

The sale isn’t the end—it’s the beginning of a new relationship. In this week’s Retail Tip, Jennifer challenges retailers to reframe how they think about the post-purchase experience. While most stores send a quick review request (which feels like a favor to you), what if your follow-up actually gave something back to the customer? Jennifer […]

Are You Sending Mixed Signals? Clear Up Customer Confusion Before It Costs You Sales

thumbnail - Are You Sending Mixed Signals? Clear Up Customer Confusion Before It Costs You Sales

When was the last time you looked at your business messaging from your customer’s point of view? In this quick video, we’re breaking down how small oversights—like forgetting to share that you’re open on a holiday weekend or not making appointment requirements clear—can lead to missed opportunities and lost sales. Your customers are constantly drawing […]