Category for "Customer Service"

Hanging in There? Here’s How 8 Top Digital Marketing Companies Are Helping You Stay Connected


It’s absolutely amazing how many companies are stepping up to help people out during the pandemic. It’s also a little overwhelming. There’s so much going on that it can be difficult to see what resources are available specifically for you. To simplify the process of finding help for small business owners, we’ve collected links to… Continue Reading »

3 Critical Factors in Building Customer Loyalty


It’s no secret that I think too many business owners prioritize new customer acquisition over customer retention. Attracting new business is relatively easy. But for the enduring health of the company, most businesses need long-lasting, profitable relationships with their customers. And as we all know from our personal lives, building relationships can be challenging –… Continue Reading »