New Instagram Features That Retail Jewelers Should Be Using

From Stories to Reels: How Jewelers Can Thrive with Instagram’s Latest Features

New Instagram Features That Retail Jewelers Should Be Using

Key Takeaway:

Familiarize yourself with some of Instagram’s newest features.

Glean some practical ideas for using them to promote your jewelry brand.

Think of Instagram as the perfect jewelry display case — each feature is like a polished gem, designed to catch the eye and spark a connection. But it’s not just about posting pretty pictures. It’s about showcasing your brand’s story, engaging with customers, and turning followers into loyal buyers.

With new tools constantly being added, Instagram gives you the chance to shine, build deeper relationships, and boost sales. Let’s dive into the latest features and explore how they can help your retail jewelry business dazzle and grow.

Optimizing Profiles to Attract Customers

Your Instagram profile is often the first impression potential customers have of your business. An optimized profile serves as your storefront on Instagram — it provides the necessary details while enticing followers to engage and explore what your jewelry brand offers. Here are a few ways to create a profile that draws customers in:

Use Relevant Keywords in Your Bio

This makes your profile more searchable. For example, if you specialize in custom engagement rings in the Big Apple, you might include “NYC custom engagement rings” in your bio to attract local customers.

Include a Clear Call-to-Action

Phrases like “Visit Our Store,” “Shop Our New Collection,” or “Book a Consultation” encourage followers to take the next step.

Emphasize Essential Business Info

Make sure your bio includes your store’s location, hours, and links to your website or scheduling page. This helps convert curious visitors into paying customers.

Add Contact Options

Use Instagram’s built-in contact buttons to make it easy for customers to call, email, or find directions to your store.

“Instagram Stories offer spontaneous behind-the-scenes glimpses into your business. These small, interactive moments help create a sense of community around your brand while keeping customers engaged.”

– Technology Therapy® Group

Making the Most of Instagram Stories and Highlights

Unlike polished posts on your feed, Stories offer spontaneous behind-the-scenes glimpses into your business. These small, interactive moments help create a sense of community around your brand while keeping customers engaged. You can also save your best Stories in Highlights, so your brand’s message stays accessible long after the 24-hour Story window has passed. Here are some ways to maximize Stories and Highlights for your brand:

Showcase Behind-the-Scenes Moments

Give followers a peek into your jewelry design process. Share videos of a custom ring being created or your jeweler’s bench filled with beautiful stones. This creates excitement around your craftsmanship and makes followers feel more connected to your work.

Create “Collection Highlights” on Your Profile

Once your Stories disappear after 24 hours, save them to your profile using Highlights. Consider creating Highlights for seasonal collections, events, or product categories like wedding bands or birthstone jewelry. This allows followers to browse through key offerings at any time.

Boost Engagement with Interactive Features

Use polls or question stickers to encourage interaction. For example, you could ask your followers which gemstone they prefer — sapphire or emerald — for a new collection. Or invite them to share their favorite jewelry gift ideas in a Q&A session.

Utilizing Instagram’s Algorithm to Increase Reach

Simply posting isn’t enough. Strategic planning and engagement are key to boosting your brand’s visibility and memorability. Let’s dive into how the algorithm works and some tips for improving your posts’ reach.

How the Algorithm Works

The algorithm is designed to surface content that your shoppers are most likely to engage with. This means that the more likes, comments, shares, and saves your posts get, the better your visibility. Instagram also tracks how much time users spend on your posts. Posts that consistently perform well signal to the algorithm that your content is valuable, which increases your chances of being featured more prominently in followers’ feeds and the Explore page.

Share High-Quality Visuals

Instagram is a visual-first platform, and the algorithm rewards content that captures attention. Post photos and videos that highlight the beauty and craftsmanship of your jewelry, such as close-ups of gemstones or slow-motion videos showcasing how a piece catches the light.

Consistency is Crucial

Regular posting helps keep your brand top-of-mind. Aim to post at least a few times a week to maintain visibility without overwhelming your audience. If your feed feels overwhelming to manage, try batch-creating content in advance to stay consistent.

Engage with Your Audience

View engagement not as a monologue but a dialogue. Respond promptly to comments and direct messages to build trust. This signals to Instagram that people find your posts interesting. Encourage conversations by asking open-ended questions in your captions or inviting followers to share their jewelry stories.

Reels and Video Content for Engagement

Instagram reels offer a unique opportunity to show off your products in motion, connect with audiences authentically, and attract new customers through visually engaging storytelling. Their short format is ideal for making a quick impact, helping your brand stand out amidst the scrolling. (Bonus: Check out our free guide for tips on creating short videos to promote your jewelry products.)

The Power of Reels

Designed to be snappy and captivating, reels excel at showcasing jewelry in action. From sparkling gemstones to intricate designs, short videos can highlight the beauty and craftsmanship of your pieces in ways that static images can’t. The Instagram algorithm also favors Reels, increasing the likelihood that your videos will be seen by a wider audience. Plus, the interactive nature of Reels encourages more engagement, helping to boost visibility further.

“Nothing builds trust like seeing (and celebrating) your happy customers. Ask satisfied clients to share their thoughts through video testimonials or create unboxing videos to capture the excitement of receiving a new piece of jewelry.”

– Technology Therapy® Group

3 Video Ideas for Jewelers

Share Tips on Jewelry Care or Styling

Create short videos offering practical advice on cleaning or maintaining jewelry, or demonstrate how to style a statement piece for different occasions. This not only adds value but also positions your brand as an expert in your field.

Highlight New Arrivals with Product Demos

Use Reels to introduce new collections or limited-time offers. Show how pieces move, sparkle, and look when worn to inspire your audience and spark interest in purchasing.

Feature Customer Testimonials or Unboxing Experiences

Nothing builds trust like seeing (and celebrating) your happy customers. Ask satisfied clients to share their thoughts through video testimonials or create unboxing videos to capture the excitement of receiving a new piece.

Tap Into Insights and Tracking to Measure Success

Track performance through Instagram’s insights to refine your strategy based on real data. Knowing what resonates ensures your content stays effective and engaging over time. Engagement rates — such as likes, shares, and comments — reveal what sparks interaction, while tracking follower growth shows how your strategy impacts your audience over time. Analyzing individual posts and stories helps identify top-performing content, so you can replicate that success in future campaigns.

Polishing Your Instagram Success

By harnessing Instagram’s cutting-edge features, you can expand your customer base, foster meaningful connections, and boost sales both online and in-store. Begin exploring these tools today to uncover what resonates with your audience. Instagram’s powerful combination of storytelling and commerce presents a prime opportunity to thrive throughout the holiday season and beyond.

Get Growing on Instagram

Ready to step up your Instagram profile or beef up your posting strategy on the platform? Work with a TTG mentor!

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