Sometimes the best way to build lasting loyalty isn’t a flashy promotion, it’s simply paying attention. In this short video, Jennifer shares a smart tip on how one retail jeweler turned a common request into an easy add-on service and a deeper customer relationship.
From identifying overlooked customer needs to layering in upsell opportunities, this insight will help you turn everyday questions into loyalty-building moments.
The best part? This approach costs almost nothing to implement and works for businesses of any size in any industry.
Watch now to learn how to identify these hidden opportunities in your own business and turn everyday customer problems into powerful loyalty-building moments.
