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Tools and Questions to Guide Your Data Review

Tools and Questions to Guide Your Data Review

Key Takeaways:

Understand the importance of context when it comes to your data. 

Discover five tools to help you review metrics more easily.

Know how to ask strategic questions to analyze and understand your metrics for each platform.

Not sure your marketing is working? Monitor your business’s metrics! Like the growth charts many of us had as kids, we need metrics as the “growth chart” that shows how our business has grown. Here are some tools and questions to help you review and analyze your business’s data more painlessly.

5 Metrics Tools You Should Be Using

1. Google Business 

If you haven’t done so already, set up a Google Business Profile. It’s an invaluable tool for knowing how your local business shows up across Google products like Maps and Search. It can even help you monitor your business’s internal data like your call performance, so you know how many customer calls were answered and how many were missed.

2. Google Search Console

This platform’s features and reports can help you monitor activities like search traffic, page views, impressions, click through rates, and keyword performance. It can also highlight issues that you need to fix to increase your website’s Google ranking.

When using Search Console to analyze search result performance, you can set a filter for country, date range, and what you want to compare.

3. Google Analytics 4

If you’re serious about mastering your business’s metrics, Google Analytics 4 is another “must” to have in your data arsenal. This analytics service lets you measure traffic and engagement across your website and apps.

4. Facebook Insights

When you set up a Facebook Business page, you’ll have access to Facebook Insights. It’s an analytics tool that lets you monitor how your posts are performing and analyze the demographics of the people engaging with your posts. For instance, it breaks down visitors by age, gender, and location — all helpful data that you can use to inform your future posting strategy on the platform!

5. Instagram Insights

Similar to Facebook, Instagram has an Insights tool you can use to review how your business is performing on the platform. It displays data such as accounts reached, accounts engaged, and total followers. You can also explore the age and gender of the people who engaged with your posts and who is following your account.

Consistency is key to success with your metrics. Here at Technology Therapy® Group, we recommend setting aside at least one day each month to review your marketing metrics.

Create a List of Questions to Guide Your Metrics Review

Before you review your marketing data, create a list of questions. It doesn’t have to be an exhaustive list; maybe just start with 3-5 things you want to know about your business.

This is an opportunity to step back and ask what in your business is working and why it’s working. Then ask what in your business isn’t working and why it isn’t working.

Organize your questions by each platform you’re using and what you want to review metrics for. For instance, with Google metrics, your list of questions could include the following:

  • Am I ranking with Google?
  • What words and phrases am I ranking for?
  • Are those words sending visitors to my website?
  • Are those visitors in my area?
  • Are those visitors calling, inquiring, or buying from my business?
  • How are visitors finding my website?

Create a list of questions to guide your data review and analysis. Not sure where to start? Write down 3-5 things you want to know about your business.

Use Your Questions to Interpret Metrics for Each Platform

These questions are crucial for guiding how you analyze and interpret your business’s data. Say you go into Google Analytics reports. The default report screen usually shows how many users visited your website in the last 30 minutes. It shows how many users and which country they’re located in when they accessed your site. For instance, it’s showing that 6 users visited your site in the last 30 minutes: 5 from the U.S. and one from France.

At first glance, that information isn’t helpful. It doesn’t answer the question you wrote down earlier of how visitors are finding your website. So, it’s time to dig deeper.

Go into the sidebar menu and click on “Traffic Acquisition” from the Acquisition dropdown. It’ll bring up a “users by session default group” screen, which indicates the sources your visitors accessed your site from (organic search, direct, paid search, organic social, etc.).

When looking at your data in both Google Search Console and Analytics, though, it’s important to use the same search filters on each. For example, make sure the reports you’re looking at are both filtering results for the last 28 days, so you’re comparing apples to apples.

Make a Habit of Regular Review

Staying informed is key to success with your metrics. Here at Technology Therapy® Group, we recommend setting aside at least one day each month to review your marketing metrics.

Feel like you could use even more pointers with metrics and using tools like Google Search Console and Google Analytics 4? Contact us about a coaching session. And check out the following on-demand training sessions to keep growing your data know-how!

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Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Specialties:
Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Platforms/Tools:
Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress

Analyst/Strategist

Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office