When it comes to technology of any type, you will often hear people say: “You need to make it idiot-proof.” I never liked this saying. The reason for this is because people find technology confusing, but like understanding food or colors or taste, we all come to the table with pre-developed skills and different aptitudes.
Take Facebook for example. When you ask some people if Facebook is easy to use, many will answer yes, while others will say no. I have even heard people say things like “You have to be an idiot not to know how to use Facebook.” But when I question their knowledge of where certain things are or how to use certain applications within Facebook, the individuals are stunned by what they were missing.
