It’s Never Too Soon to Start Thinking About Search

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When you’re in the process of launching or upgrading your website, it’s important to think about how your customers are going to discover and use it. This means talking about search, including local search optimization techniques like content marketing and PPC advertising. Identifying and implementing your search strategy early in the web development process means… Continue Reading »

What Kind of Customer Experience Do You Really Provide?

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What do we know about retail today? It’s all about the customer experience. In fact, 2020 is the year customer experience is predicted to outpace price and product as the key differentiator. In some sectors, particularly the luxury space, this shift happened a while ago; other types of businesses to varying degrees find themselves forced… Continue Reading »

What’s the Best Way to Boost Your Business’ Visibility Locally?

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People love to shop local – but they determine which local businesses they’re going to visit online. Late last year, Google reported that 46% of searches are for local businesses, and “near me” searches have increased by a jaw dropping 500%. Given these numbers, what’s the best way to boost your business’ visibility locally? Dial… Continue Reading »

Get Clear in 2020: Understanding the Customer Insights Package

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What’s the single most powerful thing you can do to build your business? Develop a better understanding of your customers. How do you develop that understanding? By examining the data trail your customers leave when they visit your website, see your ads, or search for you online. Discover the 2020 Customer Insights Package We know… Continue Reading »