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Keep a finger on the pulse of all things digital

We breakdown the latest developments in digital news to empower your small business to capitalize on trends, keep up with changes, and make the most of your marketing budget. 

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How Important Are Return Policies to Your Customers?

How Important Are Return Policies to Your Customers?

When a new customer is about to buy, does your return policy give them the confidence to go through with their order?

How to View & Respond to LinkedIn Company Page Comments

How to View & Respond to LinkedIn Company Page Comments

Learn how to expand the functionality of your WordPress website with plugins, plus tips for how and why to keep those plugins up to date.

Cracking the Consideration Mystery: 4 Things Customers Do During This Vital Stage in the Customer Journey

Cracking the Consideration Mystery: 4 Things Customers Do During This Vital Stage in the Customer Journey

Crack the case of how customers consider your brand during the early stages of thier buying journey – and how to make the most of the Consideration Phase!

Prevent Spam with reCAPTCHA on Gravity Forms

Prevent Spam with reCAPTCHA on Gravity Forms

Stop spam submissions in their tracks when you add reCAPTCHA to your Gravity Forms.

The Same Name Game: Do Your Domain Name & Business Name Have To Match?

The Same Name Game: Do Your Domain Name & Business Name Have To Match?

Originally Posted in July 2016. Updated September 2021. Key Takeaways: – Think carefully when choosing your business name! – Before choosing a name for your business,…

Collect More Data with Hidden Fields on Gravity Forms

Collect More Data with Hidden Fields on Gravity Forms

Learn more about your customers by adding hidden fields to the Gravity Forms on your WordPress website.

Understanding Data: The Pros and Cons of Objective Data

Understanding Data: The Pros and Cons of Objective Data

Objective data helps us understand the actions our customers take. Here’s why you should use it, and some of the pitfalls to relying on objective data alone.

How to Install & Update WordPress Plugins

How to Install & Update WordPress Plugins

Learn how to expand the functionality of your WordPress website with plugins, plus tips for how and why to keep those plugins up to date.

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Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Specialties:
Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Platforms/Tools:
Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress

Analyst/Strategist

Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office