Term archive for "customer behavior"

What Kind of Customer Experience Do You Really Provide?

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What do we know about retail today? It’s all about the customer experience. In fact, 2020 is the year customer experience is predicted to outpace price and product as the key differentiator. In some sectors, particularly the luxury space, this shift happened a while ago; other types of businesses to varying degrees find themselves forced… Continue Reading »

Curious About CBD? Learn How You Can Use CBD to Build Your Business!

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CBD seems like it’s everywhere lately. This miracle cure can be found in the smallest stores, regional chains and even luxury boutiques. And CBD’s not limited to retail. You can find CBD in restaurants, spas and salons, and even in manufacturing and construction. In fact, we’ve even started a CBD Club here at Technology Therapy… Continue Reading »

Lather, Rinse, Repeat: The Data Review Process

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Businesses who are hoping to gain a competitive advantage in the marketplace, control costs, and make more direct connections with their customers can do so by making good use of the data collected by their website, social media, advertising channels, and POS system. Unfortunately, you can’t just glance at your data one time and reap… Continue Reading »