Term archive for "customer relationships"

3 Ways To Reward Customer Loyalty & Build Relationships This Holiday Season

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I think I speak for most small business owners when I say I cannot wait to hit 2020 with the door on the way out. This year has been a wild ride filled with so many ups and downs. But amidst all the heartache, drama, fear-mongering and uncertainty, there’s one thing I’ve been consistently grateful… Continue Reading »

Digital Reputation Management: How to Address Negativity Online

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For many businesses, the holiday season brings stretch to staff and companies. This is something consumers are not always mindful of—and we can’t blame them for that. We’re doing business in an era of immediate gratification, after all; where technology caters to customers who want what they want… and they wanted it yesterday. Consumer demands… Continue Reading »

How Data Makes Good Stores Better: A Webinar for Jewelers & Luxury Retailers

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Save the date: on Monday, February 26th, at 2 pm est, David Geller, author of Geller’s Blue Book and a Quickbooks/POS expert will join Jennifer Shaheen, the Technology Therapist, to present “How Data Makes Good Stores Better.” Today’s jewelry customer expects a highly tailored shopping experience, on and offline. To provide this, jewelers need objective,… Continue Reading »

Playing Games Can Get Really Personal – And That’s A Good Thing

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As you know, last year our team debuted Fan Time Fantasy Football – a game that retailers could use to provide their customers with a fun, memorable experience throughout the football season. Now that the Super Bowl is behind us, (as Pats fans, we’re not quite ready to talk about the game just yet) we’re delving… Continue Reading »