Term archive for "Customer Data"

The Data Divide is Real: What Side is Your Business On?

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When a customer walks into your place of business, it’s easy to observe what they’re doing. If you pay attention and watch their facial expression as they go from display to display, you can assess their opinion of your merchandise. It’s easy to listen in to conversations they have with your sales team. If they… Continue Reading »

eBay Security Breach Creates Issues for Small Business Owners

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If you’re one of eBay’s 112 million customers, later today, you’ll likely receive an email asking you to change your password. That’s because the auction site has been hit with a massive security breach. The breach, which occurred between late February and early March, involved unauthorized users gaining access to a database which contained encrypted… Continue Reading »