Term archive for "social media"

Can You Really Outsource All of Your Social Media?

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We’ll start this article by stating the obvious: among the suite of services we provide to our clients is social media marketing. Social media is a great way for businesses to connect with their customers; it’s increasingly important as a customer service channel, and, when advertising tools are used strategically, social media boosts brand visibility… Continue Reading »

#RetailFail – Has It Happened to You?

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Nobody’s perfect. Grammar errors, misspellings, and other communication snafus aren’t limited to the digital world. Store signage and displays that get it wrong occur every day, and if you’re ‘lucky’, a customer will snap a picture and share it online tagged #RetailFail. The saying there’s no such thing as bad publicity only goes so far…. Continue Reading »

Fact-Checking 101: How NOT to be Part of the Fake News Problem

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If you’re using social media to connect with your customers, the odds are better than good that you’re not creating all of the content you post yourself. Sharing is part of the fun of social media, and it’s so easy. When you find a great post that someone else has created that your audience would… Continue Reading »

Storytelling on Social Media: More Important Than Ever Before

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It’s impossible to overstate how important storytelling is when you want to attract, convert, and retain Millennial customers. Social media has been quick to grasp many people who enjoy creating and telling stories for their own amusement. Snapchat, Instagram, and Facebook have all added some form of “Stories” to their platform. People are trying to… Continue Reading »